Privacy Policy

Introduction

HappyHorse AI Video is committed to building a privacy protection brand trusted by you. We value your right to privacy above all else. We will only collect your personal information for defined purposes. We do not distribute or share your personal information beyond what is strictly necessary to fulfill our obligations to you. HappyHorse AI Video will not sell your personal information in any manner whatsoever.

Information Collection

When you place an order on our website, you may be asked to provide your personal information including full name, email address, mailing address, phone number, credit card number and credit card expiration date. This information voluntarily provided will only be used to complete the transaction. In addition, we may use your personal information to help provide better support and services to you.

We collect the following types of data to provide you with a better experience while using HappyHorse AI Video:

1. Account Information

   • What We Collect: This includes your name, email address, and any other information you provide when creating an account.
   • Purpose: To manage your account and provide customer support.

2. Usage Details

   • What We Collect: Information about how you use HappyHorse AI Video, including your interactions, features accessed, and usage frequency.
   • Purpose: To analyze user engagement and improve our services.

3. Device Information

   • What We Collect: Data regarding the devices you use to access HappyHorse AI Video, such as device type, operating system, and browser type.
   • Purpose: To optimize our services for different devices and ensure compatibility.

4. Cookies

   • What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
   • Purpose: To enhance the functionality of our services and personalize your experience.

5. Payment and Billing Information

   • What We Collect: Information regarding your payment methods, such as credit card number, billing address, and any details required for transaction processing.
   • Purpose: To facilitate billing and payment processing for our services.
   • Third-Party Processor: We use Stripe to process payments. Your payment information is handled securely by Stripe in accordance with their privacy policy.

Cookies

In order to better understand user behavior, HappyHorse AI Video uses cookies to help us provide our users more user-friendly content and service. Cookies are basically small pieces of data that are stored by your browser every time you visit our website.

Why we use cookies:

• To deliver a personalized browsing experience
• To remember your browsing preferences
• To analyze customer behavior and improve user experience
• To build content that specifically meets your requirements

How to block or delete cookies: If you don't want our website to access cookies, you have the complete liberty to block or disable cookies as per your preferences. However, disabling cookies might restrict you from utilizing the complete benefits of our services. You can manage cookie preferences through your browser settings.

Data Storage and Security

We take the security of your personal information seriously. The data we collect is stored securely on our servers, and we implement a variety of security measures including encryption and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

Your Rights

You have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure: You can request that we delete your personal data. Open Member Center, you can Log in on My Account page, go to Account Security page and tab Account Cancellation. Or, you may submit a verifiable request to close your account by contacting our support at support@happyhorse-ai.video. We will delete your Personal Information that we have collected.
• Right to Data Portability: You can request a copy of your data in a structured, commonly used format.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your data, please contact us. We will retain and use your data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users or others.
• To provide services through trusted third-party partners who assist us in operating our website or conducting our business, subject to confidentiality agreements.

Third-Party Services

We use the following third-party services:

• Stripe: For payment processing
• Analytics: To understand how users interact with our service

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Children's Privacy

HappyHorse AI Video does not knowingly collect personal information from children under 18 years of age. If you are under 18, please do not submit any personal information through our service. If we learn that we have collected personal information from a child under 18, we will delete that information as quickly as possible.

Updates

HappyHorse AI Video reserves the right to update or change this policy at any time. All updates to this policy will be posted here. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top of this policy. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Email: support@happyhorse-ai.video Website: HappyHorse AI Video

By using HappyHorse AI Video, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!